To ensure the printing quality,image with 150 DPI resolution or above is recommended. And the image size should be equal to or larger than the print size.
Please fill up all white area
Put all important image and text inside the solid orange line (the printing area). Also, keep a certain distance from solid orange line to avoid cutting out of important information
Design – This is what we base on when we print
Preview – This is just a mock up for better understanding of final product. Do not use it to check the position of your design. For position, you should refer to “Design” page
Product color on website will be affected by different shooting angles and monitors
There is alignment and cut out process during production. Thus, there may be position deviation
Q. Can I have the quotation of products?
Yes, customer can click “I want a quotation” button in product details page. Fill in company and contact information, the quotation will be sent to your email then.
Q. Is it available to print on products?
All products in IGP EXPRESS are available for printing LOGO or pattern. We’ve got 2 choices of products:
The first kind: customers can click “Upload Logo”, choose the printing area, add text or picture on the self-service design platform. You can view effect picture as well. Click “Done” on top right corner to finish your design, and then you can add it to chart and pay for it directly. The whole process is self-supported.
Another kind: customers can click “Upload printing files” to upload your files(we support Jpg,Png,Ai,Pdf format, and support multiple files). We will use the central position of the product as the default printing position, and our staff will follow up you after confirming the order.
Q. How long is the delivery time? when will you receive the goods?
Delivery time (from payment to the arrival time) = production time + printing time + transport time
Different products have got different production time depend on inventories and production complexity. You can view more information on detail page of each product.
If you need to print on products, this may take 2 workdays. If you buy no-printing products directly, this time will not be calculated.
Different countries and regions need different times, transport time depends on place of receipt. You can view details on Freight Calculation page.