All Categories

  • All Categories
  • Memo Pads
  • Health Care
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  • Mobile Phone Accessories
  • Folders
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  • Clothing
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  • Integrated Items
  • Shipping instructions

  • The shipping time will be extended by about 3-5 days due to the covid-19 epidemic and transport policy. Especially some special products like power banks might be extended by about 5-10 days. We are sorry for this inconvenience.
  • Import Taxes & Duties

  • International orders may be subject to import tax, duties and related Customs fees for the imports, Fees charged depend on the country of delivery and must be paid to the local tax authority upon receipt of your package. IGP Express is currently unable to predict whether or not you will be charged a fee or what that fee might be. Logistics company or the customs may send a tax notice to the recipient at the time, and relevant taxes and fees shall be at the recipient expense. For further details of charges, please contact your local Customs office directly.

  • Is there any other extra charge?

  • If you buy the products directly, you have to pay additional freight charge. Details are on Freight Calculation page. If you need to print pattern or text on product, IGP EXPRESS will collect 0.8CNY printing fee for each product (minimum charge is 400 CNY, final cost will be subject to higher amount, minimum charge for hot product is 300CNY), we provide 12 spot color for choices, if customer asks for appointed spot color, we’ll collect 120 CNY for toning fee.

  • Can I have the quotation of products?

  • Yes, customer can click “I want a quotation” button in product details page. Fill in company and contact information, the quotation will be sent to your email then.

  • How long is the delivery time? when will you receive the goods?

  • Delivery time (from payment to the arrival time) = production time + printing time + transport time

    Production time:

    Different products have got different production time depend on inventories and production complexity. You can view more information on detail page of each product.

    Printing time:
    If you need to print on products, this may take 2 workdays. If you buy no-printing products directly, this time will not be calculated.

    Transport time:
    Different countries and regions need different times, transport time depends on place of receipt. You can view details on Freight Calculation page.
  • Is it available to print on products?

  • All products in IGP EXPRESS are available for printing LOGO or pattern. Click “Upload Logo”, choose the printing area, add text or picture on the self-service design platform. You can view effect picture as well. Click “Done” on top right corner to finish your design, and then you can add it to chart and pay for it directly. The whole process is self-supported.

  • MOQ = 1

  • If the order quantity of the customer fails to meet the minimum order quantity of the product, even less than 10 items, you can purchase products directly at . KUSDOM offers more than 500 products that can be customized. A ll of the product can be personalized without minimum order requirement.

  • Dedicated Service

  • If you need specialist services, just need to pay extra HKD 500 for personnel directly following up and design service. Moreover, you need to pay the extra printing color, each extra color for HKD500, which means if you want 2 color printing, you need to pay HKD 500 more, by parity of reasoning 3 color printing for HKD 1000 more. In addition, you need to pay HKD 300 for a sample fee if necessary.

    If you need dedicated services or more personalized gift services, you can source products at , or directly email with your service and product requirements, and leave contact information. We will a rrange customer service colleagues to contact you and provide follow-up and advice services. IGP's product range is more than 10,000 items.